Ghana Water Customer ID Explained
Your Customer ID / account number (usually 12 digits) appears at the top of every Ghana Water bill. You need it for *1010#, *714*22#, and GWL-Welcome payments.
- Top of printed or PDF water bill statement
- Previous MoMo payment SMS receipts
- GWL district office (with meter address)
- Call centre: 08004000 or 0302218240
Per Ghana Water FAQ, wrong account numbers are the #1 reason payments do not reflect.
Pay Ghana Water on Ewale — Step by Step
- Dial
*714*22#from any Ghanaian mobile number. - Press 4 — Utilities.
- Select Ghana Water.
- Choose Check Bill (see balance) or Pay Bill.
- Enter your 12-digit GWCL account number (Customer ID).
- Enter amount in GHS and confirm with MoMo PIN.
- Receive SMS receipt within seconds.
Related Ghana Water Guides
- Ghana Water FAQ — meters, billing & no-flow
- Ghana Water shortcode landing page
- Pay GWCL bill
- GWCL USSD code guide
- Pay water bill with shortcode
- Pay on Ewale web
Pay Your Water Bill Now
Dial *714*22# on Ewale — Ghana's all-in-one shortcode for Ghana Water, ECG, TV bills, and WAEC checkers. No queue, no app, instant SMS receipt, earn commissions on every payment.